Our Latest CQC Inspection
Brandon Medical Practice recently had its inspection by the Care Quality Commission. The Care Quality Commission undertakes a regular inspection programme of all health care providers.
We were pleased that following our last inspection in August 2016 the practice received an overall ‘Good’ rating. We are a very disappointed that following our most recent inspection in August 2017 the service has been rated as ‘requiring improvement’.
Whilst we are obviously disappointed with the outcome this time and despite our best endeavours to provide the best possible service to our patients, we acknowledge that there are areas where we can make improvements.
We would like to take this opportunity to assure you that we are taking all the necessary steps to do this and to stress that at no time has your Medical Care been compromised by the surgery.
We are committed to our improvement plan to address issues highlighted by the GP Patient survey including waiting times and appointment availability.
Should you wish to view the report it is available on-line at www.cqc.org.uk
Or alternatively please read a copy that is available in the surgery waiting room.
New Physiotherapy Service in the Surgery
From the 2nd November 2017 We are offering patients an opportunity to see a Physiotherapist here at the surgery. This service is for patients who have new symptoms of joint or muscle pain, for example a bad back/neck etc.
The physiotherapist will be able to refer you onto different services or for further investigations like x-rays or ultrasound scans.
National Shortage of Hepatitis B Vaccines
There is a national shortage of the Hepatitis B vaccine and the current situation is unlikely to change over the next 2-6 months so please check our website for any further updates. We are still booking appointments for other travel related NHS vaccinations.
The following link to the Government website will explain the situation in more detail: